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Maintenance Reliability + Microsoft Dynamics 365: Bridging Industry and Tech

Morgan McDougald
Maintenance Reliability + Microsoft Dynamics 365: Bridging Industry and Tech
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In today’s fast-moving business world, staying competitive means blending advanced technology with a deep understanding of your industry’s unique challenges. At ERP Automated, we’re not your typical Microsoft Partner; we’re leaders in bringing together Maintenance Reliability and Microsoft Dynamics 365 Supply Chain.

In this article, we’ll explore six important aspects of how ERP Automated seamlessly combines Dynamics 365 Supply Chain with Maintenance Reliability expertise to drive success.

1. Reliability Centered Work Order Management

  • ERP Automated mixes expertise in Microsoft Dynamics 365 with our deep knowledge of managing assets, SMRP (Society for Maintenance and Reliability Professionals) guidelines, and practical application experience. This ensures your asset management configuration and data structure aligns with industry best practices.
  • Our experts team up with you to set up or optimize D365 Asset Management, making sure your critical assets are managed efficiently utilizing a work order management process that is proven and effective.

2. Spare Parts Inventory Processes with an MRO focus

  • Keeping track of spare parts for maintenance, repair, and operations (MRO) is vital for saving money and minimizing downtime. ERP Automated specializes in configuring Dynamics 365 Inventory business processes to work for your MRO specific needs.
  • We apply both D365 tools and real-world experience with a focus on keeping your inventory accurate and organized so you always have the right part in the right condition at the right time and place.

3. Asset and Parts data Identification and Cleanup

  • ERP Automated helps customers improve efficiency by organizing asset and parts data in D365 in a way that is accurate and accessible to Engineers, Operators, Maintenance technicians, and Storeroom personnel. We use standard naming conventions, criticality coding, asset type groupings, and Bill of Materials (BOMs) to make your asset data logically structured and easily searchable. We also help create a top-quality parts list in D365, using best practice naming strategies, manufacturer part information, on hand data, technical specs, and attributes.
  • We have a deep understanding of the D365 Asset Management and Spare Parts (released products) data entities and leverage AI tools to analyze your assets and historical usage patterns to determine the optimal min/max reorder points for each spare part.
  • This makeover ensures all data is well-documented, easy to search, and you have the right parts on hand, without overstocking or understocking. Our goal is giving quick access to critical information for technicians while simultaneously providing meaningful insights to Reliability engineers for making data driven decisions.

4. PM Optimization for Critical Assets

  • Preventive Maintenance (PM) is a big deal when it comes to reliability and asset performance. ERP Automated works closely with your team to perform PM gap assessments on your most critical assets and build well written and effective checklists that align with the D365 Asset Management data model.
  • We work with your team to identify and list the parts and labor needed for each PM plan, leveraging historical data to ensure accuracy and efficiency.
  • By fine-tuning your PM processes, we help customers create high-quality preventive maintenance plans that leverage technician feedback and insight to extend the life of your assets.

5. Counter Based Proactive Maintenance

  • Tying in real counter/meter data to trigger Preventive maintenance work orders is crucial for maintaining optimal asset performance and reliability.
  • Real-time data (Runtime hours, CIP cycles, kilometers, etc.) provides insights into equipment performance, enabling maintenance teams to identify and address potential problems early on, before they cause costly downtime and failures.
  • By integrating counter/meter data with Dynamics 365 Supply Chain, businesses can develop proactive maintenance strategies that optimize asset utilization and reduce downtime.

6. Dynaway Partners and Software Experts

  • ERP Automated has been implementing Asset Management in AX/D365 since before Microsoft acquired the product from Dynaway in 2018 and added it to the core Microsoft Dynamics solution.
  • We are proud to partner with Dynaway and have deep expertise in the Dynaway Mobile Client, Advanced Asset Management, and Planning board solutions. We would be happy to schedule a demo.


ERP Automated’s expertise in Maintenance Reliability and Microsoft Dynamics 365 can give your business a real competitive edge. By implementing Dynamics 365 Asset Management and Spare Parts Inventory solutions with a reliability focus, we help you organize your asset and parts data, fine-tune preventive maintenance plans, and connect assets to live data. This can help your company achieve unparalleled reliability and performance.

Click below to learn how ERP Automated can bring your maintenance/reliability goals to life.

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